Every call captured, every chair filled, every reminder sent.
Your front desk works 9 to 5. Patients look for dental care after hours, at lunch and on weekends. EzMedTech answers, books and keeps the schedule moving without extra headcount.
HIPAA compliant and SOC 2 Type II audited, with continuous control monitoring. Trust center
- 30%
- no-show reduction potential
- 168
- hours a week of patient access
- 35+
- simultaneous inbound calls handled
- 1 week
- typical launch
More than an answering service
Dental access automation
Every call answered, every booking captured, every reminder sent, without adding front-desk burden.
Dental-trained AI
Cleanings, crowns, emergencies, recalls, multi-provider schedules and real dental terminology.
PMS-native sync
Appointments, cancellations and reminders aligned with Dentrix, Eaglesoft and Open Dental.
Fast launch
Most practices live in about a week, with no hardware changes.
The workflows dental teams actually run
Appointment scheduling
Book, reschedule or cancel by voice or text. Live availability, no double bookings, instant schedule updates.
Reminders and waitlist recovery
Two-way reminders cut no-shows by up to 30%; last-minute cancellations trigger waitlist outreach.
Call answering
After-hours emergencies, office questions, insurance basics and appointment requests, with clinical edge cases flagged to staff.
Multi-channel communication
Phone, SMS and web chat work as one experience.
Native to the systems dental practices already use
Practice management ready
Dentrix, Open Dental, Eaglesoft and the tools your front desk relies on.
Insurance-aware
Real-time verification and appointment context so coverage is not chased after booking.
Audit-ready
Conversations, reminders and actions tracked in a HIPAA-compliant workflow.
Conversion visibility
See which calls turn into booked visits and higher-value procedures.
“Since implementing EzMedTech, our no-show rate dropped by 28% in the first month. The AI handles our after-hours calls perfectly and our front desk team is finally able to focus on patients in the office.”
40+ EHR and PIMS integrations
Epic, athenahealth, eClinicalWorks, Cerner, Dentrix, Open Dental and more
What clinics ask
Yes. It is trained on dental terminology and common patient questions around cleanings, crowns, implants, emergencies, and appointment types. If something needs clinical judgment, it captures context and routes it to your team.
Absolutely. All data transmission and storage meet or exceed HIPAA standards. The platform is SOC 2 certified and patient communication workflows are encrypted end to end.
Most dental practices are live within 3 to 5 business days. Our onboarding team handles the PMS integration and configures your scheduling rules for you.
No. EzMedTech is designed to augment your staff, not replace them. It removes repetitive work like bookings, reminders, and call handling so your team can focus on in-office care and treatment planning.
Reducing no-shows and automatically recovering cancelled slots through waitlist outreach helps many dental practices recover the software cost quickly, often by preserving just a few hygiene appointments each month.
See the dental receptionist on your PMS
A live demo on Dentrix, Eaglesoft or Open Dental with your scheduling rules.
Prefer email? sales@ezmedtech.ai